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Increasing Ownership

Antipattern Cluster

Antipattern #14

Operating On A Culture Of Fear

When honesty is valued and psychological safety is present, ownership blossoms.

The Tin Man's armor is forged in fear—fear of mistakes, fear of looking bad, and a reluctance to embrace the unknown. This creates a brittle, silent organization.

 

The Octopus, by contrast, is adaptable by design.Its flexibility is what allows it to be resilient and thrive in uncertainty. Creating psychological safety is the act of systematically removing that armor and building the trust needed to adapt.

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Our Recommended Reading List

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TEDTalk: How to turn a group of strangers into a team

Book: The Fearless Organization by Amy Edmondson

HBR Article: What People Get Wrong About Psychological Safety

TED Talk: The Power of Vulnerability

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Antipattern #15

Upholding Poor Leadership

Empathy, humility, and curiosity transform leadership from a

role to a behavior.

The Tin Man often perceives leadership as a role, a position on a chart, or a source of power. Consequently, certain behaviors may be tolerated as long as the "leader" delivers results, sometimes at the expense of ignoring the blast radius of their toxicity.

 

The Octopus understands that leadership is a behavior—a set of actions that create the conditions for others to thrive. It's about empathy, humility, and curiosity, not command and control.

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Our Recommended Reading List

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Book: Why Leaders Eat Last by Simon Sinek

YouTube Talk: Why Good Leaders Make You Feel Safe

Video:  The story of the undersecretary and the styrofoam cup

Book: Emotional Intelligence: Why It Can Matter More Than IQ

Book: What Got You Here Won't Get You There: How Successful People Become Even More Successful by Marshall Goldsmith

Antipattern #15
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Antipattern #16

Antipattern #16

Gatekeeping Approval

Tenets and guardrails that remove checkpoints speed up teams.

The Tin Man organization can often operate like a labyrinth of tollbooths and checkpoints. Gatekeepers, each optimizing for their own narrow domain, create a system where the default answer may feel like "no" and speed is impossible.

 

The Octopus replaces these gatekeepers with "guardrails." It understands that the goal is not to control every decision, but to create a safe-to-operate zone where teams can move with speed and autonomy.

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Our Recommended Reading List

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Book: No Rules Rules: Netflix and the Culture of Reinvention

AWS Executive In Residence Blog: Tenets: Supercharging Decision-Making

Article:  No Titles, No Problem, MIT Sloan Management Review

Article: Heroic Customer Service: When Ritz-Carlton Saved Thomas The Tank Engine

Article: The Four Guardrails That Enable Agility

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Antipattern #17

Creating Dependencies

Self-sufficient teams that reduce reliance on others increase productivity exponentially.

The Tin Man organization is often structured as a collection of hyper-specialized, "efficient" parts. But this very specialization can unintentionally create a nightmare of dependencies. To get anything done, teams must wait in endless queues for other teams.

 

The Octopus, with its distributed intelligence and self-sufficient arms, is the ultimate antidote. It organizes itself into cross-functional teams that have everything they need to own a problem from end to end.

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Our Recommended Reading List

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Book:  Team Topologies by Matthew Skelton and Manuel Pais

Book: Making Work Visible: Exposing Time Theft to Optimize Work & Flow

Article: Microservices

Book:  The Principles of Product Development Flow by Donald Reinertsen

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Antipattern #18

Centralizing - Decentralizing

A “glocal” approach stops the endless tug-of-war between central control and local freedom.

The Tin Man organization often experiences a pendulum, swinging between the extremes of control and perceived chaos. One leader centralizes to drive efficiency, the next decentralizes to foster agility, and the cycle repeats, achieving neither.

 

The Octopus doesn't see these as opposites, understanding that the right answer is almost always a thoughtful blend of both, but guided by the principle of speed. It builds a strong, central nervous system (platforms, principles) that enables its decentralized arms to act with local intelligence.

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Our Recommended Reading List

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HBR Article:  The End of Corporate Imperialism

Book: Platform Revolution

AWS Blog: Centralize or Decentralize?

Article:   The Need for a Corporate Global Mindset MIT Sloan

Antipattern #18

Antipattern #19

Fetishizing Process

Principles and a focus on outcomes dismantle bureaucracy and

accelerate innovation.

The Tin Man has a natural affinity for process. It offers the illusion of control and predictability. When something goes wrong, his common solution is to add another step, another checklist, another approval. Over time, the organization becomes a bureaucratic golem, shackled by its own rules, unable to think or adapt.

 

The Octopus uses process as a tool, not a cage. It values principles over procedures, judgment over blind adherence, and relentlessly seeks to simplify, automate, or eliminate any process that doesn't create value.

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Our Recommended Reading List

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HBR Article: The End of Bureaucracy: How a Chinese Appliance Maker is Reinventing Management for the Digital Age by Gary Hamel and Michele Zanini

Book: Humanocracy: Creating Organizations as Amazing as the People Inside Them by Gary Hamel and Michele Zanini

Book: The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder by Robert Sutton and Huggy Rao 

Tool: Take the BMI Survey

Antipattern #19

Antipattern #20

Seeking Perfect Decisions

Good enough, reversible decisions encouragespeed, learning, and growth.

The Tin Man can become paralyzed by the fear of being wrong. This often manifests as a demand for more data, more analysis, more meetings, driven by the belief that with enough information, a "perfect" decision will reveal itself. This waiting for certainty in an uncertain world becomes its own form of failure.

 

The Octopus is a master of the "good enough" fast decision. It knows that speed and learning are often more valuable than certainty. It treats decisions as bets, not judgments, and distinguishes between those that are one-way doors and those that are two-way, reversible doors.

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Our Recommended Reading List

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Book:  Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts by Annie Duke

Video: Animated Summary of Annie Duke's Thinking in Bets

TEDTalk: Annie Duke on Risk Schmisk

Video:  Jeff Bezos explains one-way door decisions and two-way door decisions

Article:  'Disagree and commit': The famous Jeff Bezos phrase that's making a comeback by Ana Altchek and Tim Paradis

WhitepaperFermi Estimates: from Harry Potter to ET by David Wakeham

Antipattern #20

Antipattern #21

Diluting Accountability

For breakfast, chickens contribute, but pigs commit; they foster action and engaged teams.

In the Tin Man's world, it can be common to have a lot of "chicken" around —they contribute opinions and attend meetings, but no one is the "pig," truly committed to the outcome. Accountability is diffused across committees and matrices, creating a "black hole" where work goes in but results never come out.

 

The Octopus creates clear, focused ownership. It gives ownership to "single-threaded leaders" who have the authority and the accountability to drive an outcome from start to finish.

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Our Recommended Reading List

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Story:  There are many versions of the chicken and pig story we tell in the book. Ronald Reagan’s can be heard here.

Blog Post:  Accountability and Empowerment Are Key to High-Performing Agile Organizations

Article: How Well Does Apple's Directly Responsible Individual (DRI) Model Work In Practice?

Book: The Five Dysfunctions of a Team by Patrick Lencioni

BookExtreme Ownership: How U.S. Navy SEALs Lead and Win by  Jocko Willink and Leif Babin

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Antipattern #22

Hiring Poorly

A focus on learning agility and values over credentials increases long-term value.

The Tin Man tends to hire for a resume. This approach emphasizes specific skills and years of experience to fit a person into a pre-defined slot in his machine. The process is transactional, rigid, and often riddled with bias.

 

The Octopus hires for a mindset. It looks for learning agility, curiosity, and values alignment. It knows it's not hiring a cog for today's machine, but a co-creator of tomorrow's organization.

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Our Recommended Reading List

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Article:  What is a 'Bar Raiser' at Amazon? by Amazon

Guide: Hiring - Use Structured Interviewing by Google

HBR Article: Onboarding New Employees - Without Overwhelming Them by Julia Phelan

Book:  Work Rules! Insights from Inside Google That Will Transform How You Live and Lead by Laszlo Bock

Book: The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues by Patrick Lencioni

Antipattern #23

Prizing Individuals Over Teams

​A high-performing cross-functional team of “average talent” outperforms brilliant jerks, every time.

The Tin Man can be drawn to "super chickens." This is often based on the belief that individual talent simply adds up, leading him to assemble a team of brilliant but often disruptive individuals. And so he ends up with a coop of pecked-to-death colleagues.

 

The Octopus knows that the team is the fundamental unit of performance. It cultivates "no-stats all-stars"—individuals whose greatest talent is making everyone around them better. It understands that a team of humble, hungry, and smart "average" players will outperform a collection of brilliant jerks every time.

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Our Recommended Reading List

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TEDTalk:  Forget the Pecking Order at Work by Margaret Heffernan

Book: The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues by Patrick Lencioni

Article: The No-Stats All-Star by Michael Lewis (NYT)

HBR Article: The Myth of the Brilliant Charismatic Leader by Raffaella Sadun

HBR Working paper: Hazard Warning: The Unacceptable Cost of Toxic Workers by Roberta Holland

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Antipattern #21
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Antipattern #24

Mismanaging Incentives

Opportunities for ownership and mastery drive the most powerful incentive:

intrinsic motivation.

The Tin Man organization often defaults to a flawed, outdated system of extrinsic rewards—carrots and sticks—to motivate its workforce. This focus on external “bribes” is not only ineffective for 21st-century work but actively destroys the genuine engagement and intrinsic motivation leaders should be fostering.

 

The Octopus, by contrast, operates on intrinsic motivation, understanding that true, sustainable performance is driven by deeply human desires for autonomy, growth, and purpose.

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Our Recommended Reading List

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HBR Article:  One More Time: How Do You Motivate Employees? by Frederick Herzberg

Book: Drive: The Surprising Truth About What Motivates Us by Daniel Pink

Video: Animated summary of Daniel Pink's Drive, by the RSA

Book:  Punished by Rewards: The Trouble with Gold Stars, Incentive Plans, A's, Praise, and Other Bribes​ by  Alfie Kohn

Antipattern #24

Antipattern #25

Granting Artificial Ownership

Creating organization-wide conditions for trust and agency to solve problems ignites innovation.

The Tin Man organization practices artificial ownership—a pretense of delegation where leaders “assign responsibility” but withhold context, are drawn to micromanage the execution, and reserve the right to overrule the final decision and leave people in fear of career consequences if they get the new found freedom wrong. This lack of genuine trust drains morale and ensures the team remains dependent.

 

The Octopus, by contrast, pushing control down to the people with the information and understanding that real ownership is built on explicit trust and the complete authority to act.

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Our Recommended Reading List

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Book:  Turn the Ship Around! by L. David Marquet

Video: Animated summary of the core concept, by MindSpring

Book: The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier

Worksheet:  The Coaching Habit by the Leadership Foundation

Interview: Tobi Lütke: The Trust Battery [The Knowledge Project Ep. #41]

Worksheet: The Trust Battery by Session Lab

Antipattern #25
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